Why Does My Company Name Not Show When I Scan My Barcode with a Smartphone App?
Why Does My Company Name Not Show When I Scan My Barcode with a Smartphone App?
Smartphone barcode scanner apps do not pull product data directly from the barcode itself. These apps display information only if the barcode number already exists in their own internal database or a third-party product database that they access.
If your product is not listed in those databases, the app cannot display your company name, product title, or pricing, even though the barcode itself is valid and scannable.
To make your product information appear:
- You must submit your product data to each retailer, marketplace, or product database you want to appear in
- Each platform maintains its own separate records
- Speedy Barcodes does not control smartphone app databases
Speedy Barcodes supplies the correct UPC or EAN barcode number and image. You control where that barcode is registered and which platforms display your product information.
Related Questions
- What Is a UPC Barcode and How Does It Work?
- What Is an EAN (EAN-13 or GTIN-13) Barcode?
- What Is a Check Digit in a Barcode Number?
- What Size and Format Are the Barcode Images?
- What Is the Difference Between a UPC and an EAN?
- Do UPC or EAN Barcodes Contain My Company or Product Information?
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